Website Privacy Policy
Trowel Plastics Barbados Limited (“Trowel Plastics”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Website Privacy Policy explains how we collect, use, store, disclose and safeguard personal information obtained through our website, social media platforms, email communications, online enquiries and marketing communications.
For the purposes of applicable data protection legislation, including the Data Protection Act, 2019 of Barbados, Trowel Plastics Barbados Limited acts as the controller of personal information collected through its website and related digital communications.
By using our website or providing information to us through digital channels, you acknowledge the practices described in this Privacy Policy.
Information Covered by this Privacy Policy
This Privacy Policy applies to personal information collected through:
- our website;
- website enquiry forms;
- email communications;
- telephone communications initiated through the website;
- social media platforms operated by or on behalf of Trowel Plastics;
- requests for information;
- requests for quotations; and
- marketing communications.
Personal Information We Collect
“Personal Information” means information relating to an identified or identifiable individual.
Depending on your interaction with us, we may collect:
Identity Information
- Name;
- Company name;
- Job title or position.
Contact Information
- Email address;
- Telephone number;
- Mailing or business address.
Communication Information
- Information contained in enquiries, correspondence and messages submitted through our website or social media platforms.
Technical Information
- IP address;
- Browser type;
- Device information;
- Website usage information; and
- Information necessary to maintain the security and operation of our website.
How We Collect Personal Information
We may collect personal information:
- directly from you when you contact us;
- through website enquiry forms;
- through email communications;
- through social media interactions;
- when you request information about our products or services;
- when you subscribe to receive communications from us; and
- from publicly available sources where permitted by law.
How We Use Personal Information
We may use personal information to:
- respond to enquiries;
- provide information regarding our products and services;
- prepare quotations upon request;
- communicate with customers and prospective customers;
- manage and improve our website;
- maintain website security;
- send marketing communications where permitted by law;
- comply with legal and regulatory obligations; and
- protect our legitimate business interests.
Legal Basis for Processing Personal Information
Where required by applicable law, we process personal information on one or more of the following grounds:
- your consent;
- the performance of a contract or steps taken at your request before entering into a contract;
- compliance with legal obligations; and
- our legitimate business interests, provided such interests do not override your rights and freedoms.
Disclosure of Personal Information
We may disclose personal information to:
- employees and authorised personnel;
- website hosting providers;
- information technology service providers;
- marketing and communications service providers;
- professional advisers;
- regulators;
- law enforcement agencies; and
- courts or tribunals where required by law.
We do not sell personal information.
Website Technologies
At present, our website does not utilise cookies, web beacons or similar tracking technologies.
Should this change in the future, this Privacy Policy will be updated accordingly.
We may, however, collect limited technical information necessary for the secure operation and maintenance of the website.
Marketing Communications
Where permitted by law, we may send information regarding products, services, promotions and company news.
You may opt out of receiving marketing communications at any time by contacting us or following any unsubscribe instructions included in the communication.
International Transfers of Information
Where personal information is transferred outside Barbados, reasonable safeguards shall be implemented to ensure an appropriate level of protection consistent with applicable legal requirements.
Children’s Privacy
Our website is not directed to children.
We do not knowingly collect personal information from children except where authorised by a parent, guardian or applicable law.
Your Rights and Choices
Subject to applicable law, you may have the right to:
- request access to personal information held about you;
- request correction of inaccurate or incomplete information;
- request deletion of personal information in certain circumstances;
- object to certain processing activities;
- withdraw consent where processing is based on consent; and
- make complaints regarding the handling of your personal information.
Requests regarding personal information may be directed to us using the contact information set out below.
Information Security
We maintain reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.
Retention of Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes and enforce our rights.
When personal information is no longer required, it is securely deleted, destroyed or anonymised.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or policies of third-party websites and encourage users to review their respective privacy policies.
How to Contact Us
Trowel Plastics Barbados Limited
Hoytes Village,
Saint James,
Barbados
Telephone: +1 (246) 439-6996
WhatsApp: +1 (246) 832-6990
Email: orders@trowelplastics.com
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any revised version will be posted on our website together with the updated effective date. Continued use of the website following publication of any revisions constitutes acceptance of the updated Privacy Policy.